Contact

Spotted something out of date? Store policies change all the time, and we’d rather fix a guide than leave it wrong. Email support [at] netgamesparadise [dot] com with the page and what has changed; a link to the official source helps. We read everything and usually reply within two business days.

What we can’t help with

We aren’t affiliated with any game, store or platform, so we can’t issue refunds, recover accounts or lift bans. For those, go to the platform’s own support site. For harassment, use the reporting tools in the game or on the platform; for threats or anything involving a child’s safety, contact the police or the NCMEC CyberTipline.

Please never send passwords, verification codes or payment details. We will never ask for them.